SMS messaging for Healthcare providers

Turn communication into action with engaging patient messaging that features appointment reminders and appointment confirmations

Empower patients with quick and secure SMS reminders that deliver critical information and reduce the risk of no-shows. Our SMS solutions for Healthcare can be used for appointment confirmations and appointment reminders, test results, and surveys – helping to improve patient experiences and outcomes.

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Automated SMS Healthcare brands trust to deliver powerful communication

Whether you’re a dentist, physiotherapist or GP, patient satisfaction is critical to your practice and reputation. Esendex helps you improve patient experiences with secure SMS solutions including upcoming appointment reminders, prescription updates and more.

Help patients easily access your services and take control of their health. With an open rate of up to 98%, SMS is ideal for delivering time-sensitive and critical information, and enhances customer engagement by making it easier for patients to confirm or reschedule appointments, add information to their Google calendar and engage with your clinic.

Timely SMS appointment reminders

Reduce no-shows by alerting patients to upcoming appointments with an automatic appointment reminder service that includes appointment confirmations, SMS reminders, text reminders, and a comprehensive reminder service.

Quick and easy customer engagement feedback

Get instant feedback from SMS surveys to inform your planning and improve patient experience.

Improve patient outcomes and experience

Share test results, after-care support and medication reminders to provide value-added support.

Solve your communication challenges

Letters and emails can easily be lost or left unread.

With its 98% open rate, SMS is an effective way to deliver information directly to a patient’s phone. Utilising SMS messages for appointment reminders ensures that patients receive timely notifications that will actually get read. With tailored reminder templates for different appointment types, you can create bespoke SMS experiences that enhance communication.

Keep patients informed, get valuable feedback and make life easier for your team with our Healthcare SMS and mobile messaging solutions.

Reduce overheads and improve patient experience

No more manual appointment confirmations. SMS is a fast and cost-effective communication method with texts delivered within five seconds. Text message appointment reminders can save time for administrative teams and reduce no-shows by sending timely notifications directly to customers’ mobile phones. This frees up your team to focus on delivering excellent patient services.

Reduce no-shows with automatic appointment reminders and confirmations

No shows cost money, waste valuable resources and impact other patients.

Remind customers of upcoming appointments, scheduled tests or prescription collections by including essential appointment details. Text message reminders with details on time, location and requirements help patients show up on time and prepared for their appointment.

Powerful messaging solutions for Healthcare organisations.

Discover the full power of our mobile messaging platform.

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Maintain the highest security standards

Keeping sensitive patient data safe is non-negotiable for Healthcare providers. Esendex is ISO 27001 accredited and supports compliance to ACMA laws – so data is protected to the highest international standards. Your patients can rest assured their data is secure.

Get up and running in minutes

Our solutions are quick-to-implement without the need for IT support, minimising downtime and avoiding disruption for staff and patients. Simply log in to start creating messages from the healthcare SMS templates available, and manage distribution and reporting in a secure and compliant way.

Inclusive service

Healthcare providers must offer an inclusive service – and with near universal mobile phone ownership, SMS helps you to reach everyone, even when they’re not online.