SMS Property Management: Communication Solutions

Efficient, convenient messaging solutions for the housing and estate agency sector.

Improve buyer engagement, limit missed maintenance appointments and facilitate ethical payments with tailored messaging solutions for property management.

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In a world where residents and homeowners demand seamless communication and quick solutions to their problems, effective communication is an essential element of property management.

Esendex connects property management professionals with quick to set-up, easy-to-use mobile messaging that saves time, increases operational efficiency and customer engagement, and boosts your bottom line.

Introduction to Property Management Communication

Effective communication is the backbone of successful property management. At Esendex, we understand the importance of clear and timely communication. Our goal is to provide a system and tool with which you can deliver exceptional communication services that streamline property management processes and enhance client satisfaction. Whether it’s a quick update or a detailed report, our communication solutions are designed to keep you informed and in control.

Esendex empowers property managers with the communication tools they need to build trust and deliver exceptional service. We’re not a property management company, but we understand that effective communication is crucial for success in your field.

Our SMS and WhatsApp solutions help you:

Increase potential buyer and tenant engagement

Send automated property alerts, viewing appointment bookings and reminders via our rich messaging solutions for effective strata management. Our services are tailored to various property types, including residential, industrial, and commercial strata.

Reduce missed maintenance appointments

Reduce missed maintenance visits by up to 30% by sending automated SMS or WhatsApp reminders that have a 95% open rate, ensuring tenants have up-to-date contact details for efficient communication.

Collect payments ethically

Increase conversions and automate the collections process by providing tenants with simple, mobile-first, self-serve payment tools.

Work with experts who understand property management

We work collaboratively with our customers to first understand their biggest communication challenges, and then tailor our solutions to address those challenges. The result? Communication solutions that are easy to implement and that return value fast.

Save time in execution

Quickly upload tenant and buyer data, including their contact details, to create personalised messages that can be automated to deliver at scale. Choose from our library of message templates or build your own, for everything from viewing reminders to payment updates.

Transition from notification to conversation to action

Empower customers to self-solve common issues such as rescheduling viewing and maintenance appointments, updating their contact details, or paying rent. Esendex helps your customers to do more without the need for human interaction.

See Esendex in action.

Discover the full power of our mobile messaging platform. Request a demo from our expert solutions team now.

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Allow customers to engage using their preferred channels

Utilise SMS, Email and WhatsApp to give customers the choice of how and where they engage with your business. Our services are tailored to meet the needs of Owners Corporations & Property Management to ensure cost-efficient solutions and excellent communication. Improve engagement and deliver fast solutions to enquiries, without customers having to hop between messaging channels.

Succeed with strategic support and guidance.

We’re dedicated to building messaging solutions that create long-term value for your business. We offer ongoing guidance and support packages that help you optimise our solutions to serve the changing objectives of your business.